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Privacy Policy

Last Updated: August 17th, 2026.

5280 Stone (“5280 Stone,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.5280stone.com (the “Website”), request an estimate or consultation, download materials, communicate with us, or otherwise use our services.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Information You Provide

We may collect information you submit directly to us, including:

  • Your name;
  • Email address;
  • Telephone number;
  • City, address, or project location;
  • Consultation preferences;
  • Information about your countertop, remodeling, building, or design project;
  • Product and material preferences;
  • Appointment or scheduling information;
  • How you heard about us;
  • Communications, questions, feedback, and customer-service requests;
  • Information submitted when downloading a guide, entering a promotion, or requesting an estimate; and
  • Other information you choose to provide.

If you purchase products or services from us, we may also collect transaction, billing, installation, warranty, and project-management information. Payments or financing applications may be processed by third-party providers. We may not receive or retain complete payment-card, bank-account, or financing application information submitted directly to those providers.

Information Collected Automatically

When you use the Website, we and our service providers may automatically collect information such as:

  • Internet Protocol address;
  • Browser, device, and operating-system information;
  • Approximate location derived from your IP address;
  • Pages viewed, links selected, and time spent on the Website;
  • Referring websites or marketing sources;
  • Date and time of visits;
  • Form and Website interactions; and
  • Cookie, tag, pixel, or similar technology identifiers.

Information From Other Sources

We may receive information from third parties, including advertising and analytics providers, social-media platforms, referral partners, contractors, builders, designers, financing providers, review platforms, and other business partners.

2. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and provide estimates;
  • Schedule and conduct consultations or appointments;
  • Design, fabricate, deliver, install, and service products;
  • Manage customer projects and business relationships;
  • Process transactions and coordinate financing options;
  • Provide requested guides, materials, or information;
  • Communicate about appointments, projects, products, services, promotions, or events;
  • Personalize and improve the Website and our services;
  • Measure Website traffic and marketing effectiveness;
  • Conduct analytics, advertising, and audience measurement;
  • Maintain the security and functionality of our Website and systems;
  • Detect fraud, misuse, or other unlawful activity;
  • Establish, exercise, or defend legal claims;
  • Comply with applicable laws and legal obligations; and
  • Carry out other purposes disclosed when information is collected or with your consent.

3. Cookies and Similar Technologies

We and our service providers may use cookies, tags, pixels, local storage, analytics tools, and similar technologies. These technologies help us operate the Website, remember preferences, understand how visitors use the Website, measure marketing performance, and deliver or evaluate advertising.

Some of these technologies may collect information about your activity over time or across websites and online services. Depending on applicable law, this activity may be considered targeted advertising, sharing, or a sale of personal data.

You can manage cookies through your browser settings and any cookie-management tool made available on the Website. Blocking certain cookies may affect Website functionality.

Where required by applicable law, we will recognize qualifying browser-based universal opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal.

4. How We Disclose Personal Information

We may disclose personal information to:

  • Website hosting, analytics, advertising, and technology providers;
  • Customer-relationship management, email, telephone, and scheduling providers;
  • Payment processors and financing providers;
  • Delivery, fabrication, installation, warranty, and project-service providers;
  • Contractors, builders, designers, suppliers, and other parties involved in a customer’s project;
  • Professional advisers, including attorneys, accountants, insurers, and consultants;
  • Government agencies, regulators, courts, or law-enforcement authorities when required or permitted by law;
  • Parties involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction; and
  • Other parties at your direction or with your consent.

We may also disclose aggregated or deidentified information that cannot reasonably be used to identify you.

We do not disclose personal information to third parties for their own direct-marketing purposes in exchange for monetary payment. However, certain advertising or analytics activities may be treated as a “sale,” “sharing,” or processing for targeted advertising under some state privacy laws.

5. Marketing Communications

You may unsubscribe from promotional emails by following the unsubscribe instructions included in those messages. You may also contact us using the information below.

If we offer text-message communications, you may opt out by replying STOP. Message and data rates may apply. Opting out of promotional communications will not prevent us from sending non-promotional messages relating to an appointment, transaction, project, or existing customer relationship.

We do not sell or disclose mobile telephone numbers, SMS opt-in information, or text-message consent to third parties for their own marketing purposes.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining customer and warranty records, complying with legal and accounting obligations, resolving disputes, and enforcing agreements.

The applicable retention period may depend on the nature of the information, our relationship with you, legal requirements, and operational needs. When information is no longer reasonably required, we may delete or deidentify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Nevertheless, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

8. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Confirm whether we process your personal information;
  • Access personal information we maintain about you;
  • Correct inaccurate personal information;
  • Request deletion of personal information;
  • Obtain a portable copy of certain personal information;
  • Opt out of targeted advertising;
  • Opt out of the sale of personal information;
  • Opt out of certain profiling that produces legal or similarly significant effects;
  • Withdraw consent where processing is based on consent; and
  • Appeal our refusal to act on a privacy request.

To exercise a privacy right, contact us using the information in the “Contact Us” section. Please describe your request clearly and provide sufficient information for us to verify your identity. We will use information submitted with a request only to verify and respond to that request.

You may use an authorized agent to submit a request where permitted by law. We may require evidence of the agent’s authority and may ask you to verify your identity directly.

We will not unlawfully discriminate against you for exercising an applicable privacy right. If we deny your request, you may appeal by contacting us again and stating that you wish to appeal the decision.

9. Colorado Residents

Colorado residents may have rights under the Colorado Privacy Act, including rights to access, correct, delete, and obtain a portable copy of personal data and to opt out of targeted advertising, the sale of personal data, or certain profiling.

You may exercise these rights as described above. If we deny a Colorado privacy request, you may appeal our decision by contacting us and including “Privacy Appeal” in your request. If your appeal is denied, you may contact the Colorado Attorney General.

These rights apply only when the Colorado Privacy Act covers the relevant processing and may be subject to statutory exceptions.

10. Children’s Privacy

The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Third-Party Websites and Services

The Website may contain links to financing providers, social-media platforms, visualizers, maps, review services, manufacturers, and other third-party websites or services. We do not control and are not responsible for their privacy or security practices. Review the privacy policies of those third parties before providing them with personal information.

12. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is not a uniform industry standard for responding to these signals, the Website may not respond to traditional Do Not Track signals. Where required by applicable law, however, we will process qualifying universal opt-out preference signals as explained above.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the revised version on the Website and update the “Last updated” date.

14. Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right, contact us at:

5280 Stone
5720 Iris Parkway
Frederick, Colorado 80504
Phone: 303-450-3064
Website: https://www.5280stone.com/contact-us/

Please include “Privacy Request” in your communication and describe the nature of your request.

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